Privacy

The short version

Tending stores the relationship notes your organisation writes, uses AI services to understand them, and charges you through Stripe. We don't run ads, we don't sell data, and we don't use tracking analytics. Your network is yours.

What we store

• Your account — your name and email address. Sign-in is passwordless: we email you a one-time link, so we never hold a password for you.
• Your organisation's data — the connections, moments, spaces, stories and observations your team creates. This lives in our hosted Postgres database (Neon) and is scoped to your organisation: members of other organisations can never see it.
• Billing records — handled by Stripe. Card details go directly to Stripe; we never see or store them.

AI processing — what leaves our database

Some features send data to third-party AI services to work:

• Understanding moments — the text of a moment (plus your organisation's connection names) is sent to language models via OpenRouter to recognise who is mentioned, detect dates, infer relationship-quality signals, and write relationship stories.
• Voice moments — if you speak a moment, the audio is sent to a transcription service (ElevenLabs or OpenAI) and converted to text. We keep the text as a moment; we do not store the audio.

These providers process the data to provide the service. We don't use your data to train models.

Cookies

One cookie: your sign-in session. No advertising cookies, no third-party analytics, no fingerprinting.

Your rights

You can ask us at any time to export or permanently delete your account or your organisation's data — email hello@tending.network. If you're in the UK or EU, you have the usual GDPR rights: access, rectification, erasure, portability and objection. We'll respond within 30 days.

Changes

If this policy changes in a way that matters, we'll tell signed-in users in the app and update the date at the top.